As the idea of cloud computing becomes more popular, cloud service providers are stepping up their games to become business partners to their customers. The days of a cloud provider only offering storage space and applications are long gone, and they have been replaced with intuitive platforms that can help to expand any business. There are plenty of solutions available through cloud companies, but there are a few things that you should look for in your next storage and computing business partner.
Strong Customer Service
In the cloud computing world, customer service has become a premium service that companies use to separate themselves from the competition. The customer service department at the cloud provider you choose should act more like a business consultant than a customer service group. You should be getting answers to complex questions, and you should expect the customer service team to work on special projects for your business.
A Business Intelligence Component
Since your cloud computing service will be capturing all of your data, it should also be able to generate reports that help you to streamline your business. A good cloud provider is going to be able to integrate its own business intelligence component into your business operations, and help you to solve problems you could not solve in the past.
A cloud service company should be able to give you the security and features you need to allow your customers to access portions of your cloud account. These would be the same portions your customers would be able to access on your old network, but the cloud allows for better scalability and a much higher level of security.
Promote Your Business
A cloud provider is involved with a large network of customers, and each of those customers has something unique to offer. When you choose a cloud company, look for one that allows you to present your products to the existing network of companies that already use that service. It will expand your business, and it will help you to get much more out of your cloud computing service.
The abilities of a cloud service organization have expanded significantly in the past few years, and so have the expectations of clients. When you choose the cloud company you will work with, be sure to base your choice on finding the company that can be the best business partner possible for your organization.