The highest-rated hotels never earn the stars accidentally. Hotels must be very intentional about their customer service, amenities, and other offerings to garner the top reviews and ratings that the most noteworthy hotels enjoy. By giving guests an exceptional experience and quality services, hotels will be able to garner the highest ratings. Read on for four useful hints hotels can use to boost their ratings.
Get Higher-Quality Mattresses
There are many details and amenities that guests look for when staying in top-rated hotels, but one detail that is a game-changer is the mattress. According to 92% of people, comfortable mattresses are a must. If guests can’t get a good night’s rest, it will be difficult to enjoy the rest of their stay. Hotels should always invest in high-quality mattresses that give their guests the support and comfort they need to rest properly. Read More